Competent Single Window Operators, Key in Efficient Trade and Competitiveness

To prepare the ASEAN Member States (AMS) for the live operation of the ASEAN Single Window (ASW), the USAID-funded ASEAN Connectivity through Trade and Investment (US-ACTI) project organized a workshop on ASW Gateway Operations in Singapore on 16-17 March, 2016.

The ASEAN Single Window enables the electronic exchange of shipment information between traders and governments and between exporting and importing countries that expedites cargo clearance processes, reduces cost and time of doing business, and enhances trade efficiency and competitiveness. The ASW is now operational between Indonesia and Singapore with Malaysia, Thailand and Vietnam ready to come on board before July.  US-ACTI will continue to provide support to expand the ASW to cover more countries and more types of documents in 2016 and beyond.

The training in Singapore ensures that each country has staff that understand all aspects of the ASW system. Specifically, trainees will be able to perform key administrative, monitoring and troubleshooting activities required to operate the ASW gateway software. The training session was highly interactive, with a mix of presentations, demonstrations and hands-on exercises to ensure all trainees absorb and practice all the activities required of ASW operators.

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ASEAN Member States (AMS) operators that attended the training on the ASEAN Single Window Gateway are getting hands-on exercises to help them practice and understand the required software.