Competent Single Window Operators, Key in Efficient Trade and Competitiveness

Friday, 01 April 2016.

To prepare the ASEAN Member States (AMS) for the live operation of the ASEAN Single Window (ASW), the USAID-funded ASEAN Connectivity through Trade and Investment (US-ACTI) project organized a workshop on ASW Gateway Operations in Singapore on 16-17 March, 2016.

The ASEAN Single Window enables the electronic exchange of shipment information between traders and governments and between exporting and importing countries that expedites cargo clearance processes, reduces cost and time of doing business, and enhances trade efficiency and competitiveness. The ASW is now operational between Indonesia and Singapore with Malaysia, Thailand and Vietnam ready to come on board before July.  US-ACTI will continue to provide support to expand the ASW to cover more countries and more types of documents in 2016 and beyond.

The training in Singapore ensures that each country has staff that understand all aspects of the ASW system. Specifically, trainees will be able to perform key administrative, monitoring and troubleshooting activities required to operate the ASW gateway software. The training session was highly interactive, with a mix of presentations, demonstrations and hands-on exercises to ensure all trainees absorb and practice all the activities required of ASW operators.


Photo Caption Note:

ASEAN Member States (AMS) operators that attended the training on the ASEAN Single Window Gateway are getting hands-on exercises to help them practice and understand the required software.



The ASEAN Secretariat shall not be held liable for any omissions or inaccuracies in the content of this website. It shall not accept any liability for any claims, loss or expenses that may arise or arising from use of information from this website. Reliance on the information is at the reader’s/user/s sole risk/responsibility. Read Full Version

This website is best viewed with Internet Explorer 8 and above, or the latest version of Chrome, Firefox, Safari and Opera browser on 1024x768 display resolution