Indonesia General Information
Since the establishment of INSW System at 2007, Government of Republic of Indonesia mandating an Ad-Hoc Team called INSW Preparatory Team to operate and enhance the INSW System, which was structured under coordination of Coordinating Ministry for Economic Affairs.
To ensure the sustainability of the INSW, President of the Republic of Indonesia through Presidential Regulation No. 76/2014, mandating the establishment of dedicated agency called INSW Operating Agency which is responsible to enhance INSW services, not only dealing with electronic process of customs clearance document, permits, and other documents related to export and import, but also to simplify the national logistic process and procedures.
INSW Operating Agency was structured under the Ministry of Finance, under Minister of Finance Decree No. 840/2015, with management composition of:
- Head of the Agency : Mr. Djadmiko
- Secretary of The Agency : Mr. Kukuh S. Basuki
- Deputy of Business Process : Mr. Hari Singgih Noegroho
- Deputy of Operation and Development : Muwasiq M Noor
- Deputy of Interagency Cooperation : Harmen Sembiring
To ensure the cooperativeness and the performance among agencies, INSW Operating Agency Assist by Steering Committee under coordination of Coordinating Ministry for Economic Affairs which set up policies and direction gives direction to the agency dealing with the activities. Member of the Steering Committee consist of Ministers from INSW related Ministries/Agencies.
INSW Operating Agency office headquarter located at 5th floor, Sumatera (B) Building, (Indonesia Customs and Excise General Directorate) – DJBC, Jl. Jend. Ahmad Yani – By Pass, Rawamangun, Jakarta.
- Service Coverage
INSW Currently implemented in 16 Major Ports in Indonesia, which cover more than 90 % import and export activities in Indonesia.
- Total Stake Holders
Number of Stakeholders that involved in the INSW since 2007 until Now, are:
1. Government Agencies : 18
2. Importer/Exporter : ~20000 Co.’s
3. Shipping Agents : ~200
- Pilot of Single Submission System.
INSW Technical Team, currently piloting a Single Submission System (SSM) Between Plant and Animal Quarantine, BPOM (FDA), and Indonesia Customs and Excise (DJBC). This features enabling trader to process all required permit and related documentation through INSW System. By having SSM enabling technology, trader in the future will no longer deal with the GA’s system directly, but through INSW Superset Electronic Format Documents. This is also become the enhancement of the previous INSW Single Sign On system.
- Implementation of the electronic recommendation system.
As GA’s recommendation currently became one of the key required documents upon the processing of the import and export permit, the manual submission of this document among agencies became the delaying factors that affecting the overall performance of the GA’s in issuing licenses. To resolve this issues, INSW now mandating the submission of the electronic recommendation among agencies. The usage of the electronic information will be mandatory and the data elemen will be repopulate into the internal system of issuing agencies for further purposes.
- Development GA’s performance monitoring system in the INSW.
To Improve the transparency and the performance level of the permit issuing agencies, the INSW system together with all GA’s backend system integrating time stamping of overall e-licensing system, from the time stamping of the permit request, process and approval of the permit. This ensure the accuracy of the information to the trader without intervening the internal procedure of the GA’s.
- Automatic Reconciliation between GA’s Permit with Customs Declaration Utilization Report
To ensure the accuracy in making trade policies, trade data in INSW become a vital information, as these data’s consist all import and export activities. Therefore, INSW currently enhancing its features to let GA’s getting the utilization data’s of their import/export permit by electronic mean. Not only has this, in the future, INSW been appointed by line ministries to become the only information source for Post Audit / Post Market activities.
- Launching of the new INSW Webportal
To enhance the performance of INSW system and to help stakeholder understand the whole access on the INSW system. The new look of the INSW web portal has officially launched on September 30th, 2015. The new look of INSW designed with the concept of simplicity of design to ensure faster access time, and the iconic menu to provide the easiness of user accessibility. This new look of INSW applied in the same URL http://www.insw.go.id
- Design of the work plan of the INSW-NG (Next Generation)
As Current INSW system already became backbone of overall process on import and export clearance, trade facilitation and monitor tools, The INSW Operating agency getting a new mandate from the government to do the re-engineering works to make the INSW-NG which not only facilitate Clearance process and procedure, but also National Logistic Facilitation System. So the future goal of the INSW is become the Integrated National Logistic and Trade Facilitation System.
- Implementation of the Time Release Dashboard
To measure service performance of the goods clearance, INSW enhance to add one dashboard feature to reflect the performance of the documentation and the clearance of goods, this consist time measurement of the stacking of the container, INSW customs clearance Process, and Goods release time from the container terminal. Screenshot of the Dashboard shown as below:
- INSW as tools of Indonesia Deregulation / De bureaucratization monitoring tools.
Indonesia currently release deregulation/de bureaucratization programs , which facilitating importation of raw / production material for manufacturer and industry in Indonesia, by reducing the number of import permit, which is got some duplication on the documentation and process to simplify the import process of it. As the consequences, GA’s need to monitor the trade activities by directly doing post audit of the import and export data’s from the trader through INSW system to ensure that the goal of this policy will achieve its main target. So, the overall function of INSW enhanced from trade facilitation to market supervisory tools, as shown on the diagram below:
The current updates of Indonesia National Single Window
Currently the President of Indonesia already produce some Acts so as to give a mandate to Indonesia NSW to implement the automated quota management for Import and Export activity via President Instruction No 7 of 2015 (for Food and Agriculture Commodities) and President Instruction No 10 of 2017 (for Natural Resources Commodities). INSW also has started to integrate with the Trade Net specifically for the Cargo Movement in the relation with Dwelling Time Monitoring, thus INSW managed to publish Dwelling Time National Dashboard.